Mariana Acosta
Sr Ux Researcher @Worldpay
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WORK HISTORY
Sr Ux Researcher @Worldpay
EDUCATION
Tecnológico de Monterrey
Licenciatura, Diseño Industrial
The Glasgow School of Art
MDes Design Innovation and Service Design
ABOUT MARIANA ACOSTA
I am a highly skilled User Researcher and Service Designer with extensive experience in the fintech sector. My career spans over seven years, during which I have led innovative research initiatives and service design projects that drive product development and enhance customer satisfaction. I have a proven track record of implementing research methodologies, collaborating with cross-functional teams, and promoting user-centred design practices. With a strong educational background in Design Innovation and Service Design, coupled with hands-on experience at leading institutions like Worldpay, KROO Bank and NEORIS Consulting Services, I am committed to delivering impactful, user-focused solutions.
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