Marian Burge

Project Manager V @Genesis10

Dallas, TX, US

Leading large projects that are significant in scope and impact• Support Infrastructure Delivery needs of the Contact Center business in a TPM (Technical Project Manager) role• Works independently with limited directed with positive end results• Initiates and provides leadership, strategic/tactical direction and planning input on all information, technology and client business and development on the current and anticipated business requirements• Participates with IT Management in the development of technology products, service standards and development efforts that impact the client/business area• Serve as the single point of contact and escalation between client, business and internal IT management for resolution of problems, complaints and complex service request