Mariam P.

Beauty Specialist @Shoppers Drug Mart

CA

Coordinated and executed promotional events (e.g, Met Gala-inspired promotions), enhancing store visibility, customer engagement, and sales through effective project management and collaboration with cross-functional teams. Developed and implemented training programs for new employees, improving team knowledge and ensuring a high standard of customer service and product expertise.Managed inventory and product placement, ensuring optimal stock levels, effective merchandising, and seamless operations during high-traffic periods.Promoted online sales and increased brand awareness through social media campaigns, driving customer engagement and expanding the store\'s digital presence.Collaborated with store management and team members to optimize store processes, improving operational efficiency and customer satisfaction.Provided expert product recommendations and personalized beauty consultations, contributing to a high level of customer satisfaction and loyalty.Assisted with the development and execution of strategies for driving sales, improving product knowledge, and enhancing the overall customer experience in-store.Balanced multiple projects simultaneously, ensuring timely execution and meeting deadlines for event promotions and inventory management.Leveraged technology and digital tools to track inventory, monitor sales trends, and assist with data-driven decision-making to improve store performance.

Centennial College

Graduate Certificate, Public Relations and Corporate Communications

University of Toronto

Honours Bachelor of Arts

Seneca Polytechnic

Liberal Arts diploma, Liberal Arts and Sciences/Liberal Studies