Maria MacAluso
SaaS Enterprise Customer Success Manager
- Role
- Customer Success Manager at Rimsys
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Maria MacAluso
Customer Success professional with 10 years of experience in driving customer satisfaction, retention, and growth. Proven ability to build strong relationships, identify customer needs, and develop solutions that exceed expectations. Expertise in onboarding, project management, and customer success tools. Passionate about helping customers achieve their goals and maximizing the value they get from the product.
Experience
Customer Success Manager
Aug 2025 — Present · Pittsburgh, PA, US
Supporting existing enterprise medical device manufacturer customers for Rimsys regulatory management SaaS platform- Evaluating user metrics and consulting with customers on user adoption strategies- Hosting quarterly business reviews to assist customers in evaluating business goals and aligning with their strategy- Working to sustain and improve client retention, renewals and growth
Education
PennWest California
Bachelor's degree
2009
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