Maria N.
Retail Sales Manager @My Wireless
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WORK HISTORY
Retail Sales Manager @My Wireless
Honolulu, HI, US
Achieve location goals by coaching and developing team members to achieve company-established Key Performance Indicators.Maintain location staffing through employee retention, recruiting and team member training and development.Build a steady client base by ethical and customer-centric business practices.Establish business accounts by partnering with AT & T Signature team in holding community events outside the storeMaintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policiesMaintain operations by initiating, coordinating, and enforcing operational policies and proceduresUphold the stability and reputation of the location by complying with legal requirementsKeep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
ABOUT MARIA N.
As a United States Army Veteran, with 14+ years of Management Experience and 22+ years ofInventory Management Experience. Until recently, I was AT & T My Wireless’s only Hawaii DualRetail Store General Manager, overseeing both the Moanalua Shopping Cnt. & KamehamehaShopping Cnt. locations, where I quickly advanced from an ASM position during the hiringprocess. Additionally, I am responsible for onboarding all of the new hires as the districts\'Training Store Manager. I have worked 19 years in sales with Sephora (an LVMH company), 9years in the U.S. Army Reserves as an Automated Logistics Specialist (Wartime Activated20••••05), I am also a Licensed Hawaii State Real Estate Agent and Licensed Hawaii StateBarber. I have developed businesses starting with zero in sales/revenue to hundreds ofthousands of dollars annually in my own personal businesses; and tens of millions of dollarsannually in sales/revenue in retail locations I have managed for Sephora. Fast paced and highvolume businesses are what I am used to and what I prefer! Furthermore, I continually strive todeliver excellent customer service with everything I do. My customers’ surveys, reviews, andfeedback to upper-level management have always been a testament to this fact. I have in-depth retail sales experience with a number of companies that emphasize customerservice and excellence. In addition, as an Operation Iraqi Freedom II Veteran (OIF2) I wasresponsible for soldier training, supervising; vehicle parts ordering; and the inventory of millions ofdollars\' worth of motor pool parts and assets. I am experienced, disciplined, loyal, trustworthy, and a dedicated member of your team who will treat your location and customers with the utmost respect!
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