Maria Hall
Service Delivery Lead @NFU Mutual
Coventry, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2012 — Present
Service Delivery Lead @NFU Mutual
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Service Subject Matter Expert – Networks and Telephony Strategy Programme (June 2020 to present) Service Delivery Lead (June 2018 to June 2020) Service Workstream Lead – Onboarding Maintel (April 2017 to June 2018)Service Workstream Lead -Telephony Foundations (January 2016 to April 2017)Service Delivery Lead – Vendor Management (July 2013 to 2016) Service Transition Manager – Contract with NFU Mutual (August 2012 to June 2013)
EDUCATION
1992 — 1995
Coventry University
BA, Business
SKILLS
IT TransformationCrmItilOffshore OperationsBusiness DevelopmentIncident ManagementBusiness ProcessProcess ImprovementStrategic PartnershipsCustomer RelationsOutsourcingStrategyIT Service ManagementAccount ManagementChange ManagementBusiness TransformationCustomer ServiceGovernanceBusiness Process ImprovementService ManagementContract ManagementProject DeliveryTransition ManagementVendor ManagementService DeliveryManagementRequirements AnalysisPmoProblem ManagementManaged ServicesProject Portfolio ManagementOffshoringContract NegotiationPrince2Six SigmaCustomer EngagementIT OutsourcingProject ManagementStakeholder ManagementProblem Solving
ABOUT MARIA HALL
A highly successful Project Manager with extensive experience working in…
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