Mariah Scott

About Mariah Scott

Dynamic hospitality professional with a passion for driving success through effective team collaboration and innovative problem-solving. Established track record as a General Manager and Director of Sales & Marketing overseeing operations at the premier dual-branded convention hotel complex in Charlotte, NC, the largest of its kind between D.C. and Atlanta. I bring a wealth of experience in achieving top-tier results and fostering strong relationships with employees, clients, and guests. Excel in building and leading high-performing teams to achieve and surpass objectives. My leadership style emphasizes collaboration, accountability, and continuous improvement. Known for my ability to tackle complex challenges head-on and implement creative solutions that drive business growth and operational efficiency. I take pride in cultivating strong and lasting relationships with employees, clients, and guests, fostering an environment of trust, loyalty, and mutual respect. Possess exceptional public relations and communication abilities, enabling me to effectively convey ideas, influence stakeholders, and drive alignment towards common goals. Results-driven with a focus on delivering the best financial outcomes for ownership and management, leveraging strategic planning and resource optimization. With an outgoing personality and a positive outlook, I approach challenges with patience, resilience, and a solutions-oriented mindset. Take great pride in mentoring others to build their confidence and careers in the hospitality industry, fostering a culture of learning, growth, and empowerment.

Experience

1. Complex General Manager - Executive Director of Hospitality

   StepStone Hospitality

   Feb 2022 — Present · Charlotte, NC, US

Education

• Johnson & Wales University

  Bachelor, Hotel and Restaurant Management

  2005 — 2008