Mariah Hardy

About Mariah Hardy

Dynamic and results-driven professional with a strong background in property management, client services, and operational efficiency across diverse environments. Proven expertise in maintaining high occupancy rates, optimizing customer satisfaction, and enhancing operational workflows. Skilled in managing financial reporting, accounts receivable/payable, and leveraging CRM systems to drive service quality and productivity. Demonstrates a hands-on approach to management with a focus on efficiency, detail, and compliance, along with a commitment to adapting strategies to evolving industry trends and client needs. Equipped with advanced skills in digital tools, cybersecurity, and bookkeeping to provide versatile support across business functions.

Experience

1. Assistant Community Manager

   Pacific Management, Inc

   Oct 2023 — Present · Chicago, IL, US

   Luxury, New Construction, Mid-Rise Buildings (169 units: 2 buildings including, 17 CHA ARO units, and 2 commercial spaces)[Lease-Up]• Assist in maintaining 95%-99% occupancy• Monthly financial reporting (including expense reporting and reporting for accounts receivable)• Draft residential correspondence (general, 5-Day, 10-Day, lease violations, etc.)• Process accounts payable and accounts receivable (including invoices and collection of rent/fees)• Assist in weekly lease traffic reporting (availability, application status, denied applications, new move-ins)• Contact vendors as needed for maintenance service; point of contact for vendors • Ensure work orders are completed in a 48-hour period• Draft new and renewal leases; negotiate renewal rates • Conduct move-in inspections to ensure unit is ready for move in

Education

• John F Kennedy High School

  High School Diploma

  2016 — 2020