Mariagloria Delleva

Head of Operations Controls @Green Arrow Capital

Milan, IT
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jan 2024 — Present

Head of Operations Controls @Green Arrow Capital

View department →

Milan, IT

Led the Operations Control function, overseeing client onboarding, AML/KYC controls and operational support.• Acted as senior reference for the AML programme, ensuring regulatory alignment and effective operational implementation.• Oversaw first-level onboarding controls and compliance checks, including escalation management.• Coordinated cross-functional activities with Legal, Compliance and IT to strengthen governance and control effectiveness.• Appointed IT Operations Control Manager under the DORA framework, with end-to-end responsibility for IT access governance.• Managed the full user access lifecycle and periodic access reviews, supporting ICT risk management.• Led strategic initiatives and process optimisation projects, including system migrations and compliance-driven implementations.

EDUCATION

2001 — 2006

Istituto di istruzione "La rosa bianca"

College, Adult High School/Secondary Diploma Program

SKILLS

ManagementLavoro Di SquadraAssistenza ClientiLingua IngleseEnglishEvent PlanningMicrosoft ExcelPowerpointMicrosoft WordSoddisfazione Del ClienteQuality ControlTeachingTime ManagementCustomer ServiceOutlookMicrosoft OfficeWindowsComunicazioneEditingResearch

ABOUT MARIAGLORIA DELLEVA

A motivated, flexible, hardworking and ambitious professional with experience in client onboarding and complaints handling. Strong team player who can take on additional responsibilities. Natural aptitude for planning, organizing and solving problems being capable of maintaining high attention to details and balance multiple projects simultaneously on tight deadline. Motivated to learn and to achieve goals.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Mariagloria Delleva — Head of Operations Controls at Green Arrow Capital in Milan, IT | Unifers