Maria Giraldo
Experienced solutions Enterprise Strategic Account Manager Finding Efficiencies Through Technology
- Role
- Enterprise Account Executive at Charter Communications
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Maria Giraldo
I am a dedicated business consultant, solving cross vertical business challenges for over 20years with proven wireless and wireline solutions. I have extensive knowledge with technology products and the many partners that offer a wide range of innovative solutions to enhance business productivity and efficiencies based on specific verticals, however specializing in healthcare and how we can help you be HIPPA compliant. Implementing technology projects takes seamless communication between end users, project managers, and Engineers. I have experience in managing my customers through these projects and delivering successful solutions to elevate organizations to the next level. I help businesses find simple solutions that many times go overlook or ignored due to lack of knowledge on how they work or their cost, ROI and how it can be reinvested in the organization. However, I have assisted a vast variety of customers in various verticals such as: transportation, construction, manufacturing, professional services, legal, healthcare, hospitality and real estate industries to name a few.Some of the implementations I have worked with- Voice (SIP-PRI-Analog-VOIP & Softphone)- Video collaboration - Business Internet / FIA- SD-WAN- Security- Private Networks- Private Circuit-Dedicated Fiber Internet Access- Managed Network & Security-Cisco Meraki/ Fortinet - Failover Backup routers wireless and non-wireless- Set-Back Box TV- Forti-Cam Surveillance- Paperless forms- Electronic timecards- IoT/M2M/Tablets- Secure application mobilization- Fleet management- Asset Tracking- Condition based monitoring of machines- Mobility Cell phones, Tablets, Jetpacks & Fixed Wireless AccessIf you want to review your business opportunities, or simply want to discuss a business continuity plan, please reach out to me so we can continue a discussion about any of the products aforementioned. All opinions are my own.
Experience
Enterprise Account Executive
Mar 2022 — Present
Managed 240+ accounts to retain existing relationships and grow share of the business, adding additional services and opening new fiber connections for newly open medical facilities. Asked appropriate questions to identify prospects\' needs and provide tailored solutions to meet those needs. Educated customers about differences between products, specially COAX vs. Fiber, the importance of a firewall, and discussed other products such as Cameras, Ddos, SD-Wan, and phone systems such as Unified Communication and Ring Central. Liaised with engineering and managed service specialists to develop solutions and accomplish shared objectives. Exceeded sales quotas and increased profitability through effective sales strategy and business planning, was awarded 100% Quote attainment club award for the first Quarter of 2023. Work with Outreach, ZoomInfo, Agent OS, Callidus, BI Reporting, and Salesforce daily to know my standing and own my business.
Education
Pasco-Hernando State College
Associate of Arts (A.A.)
2007
Broward College
Associate of Arts (A.A.)
Skills
- Direct Sales
- Customer Relations
- M2m
- Call Centers
- Customer Satisfaction
- Solution Selling
- Account Management
- Sales
- Telecommunications
- Sales Operations
- Customer Retention
- Customer Service
- Sales Management
- Mobile Devices
- Long-Term Customer Relationships
- Wireless
- Customer Experience
- Sales Process
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