Maria Ximena Luna
Human Resources Manager | Employee Relations & Workers’ Compensation | Multi-State Compliance | Hospitality Management
- Role
- Team Member Relations & Safety Manager at Xclusive Services
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Maria Ximena Luna
As a Human Resources Manager, I\'m a highly-focused, people-driven manager with several years of hotel management experience and a strong background in customer service. Proactive problem-solver with excellent time-management and organizational skills. Recognized for high productivity and efficient task completion. Skilled in employee relations, conducting internal investigations and Worker\'s Comp case management.
Experience
Team Member Relations & Safety Manager
Sep 2025 — Present · US
Investigate employee relations matters through interviews with involved partiesto ensure a fair and consistent resolution.• Ensure compliance with federal, state and local employment laws.• Handle sensitive employee and company information with highest level ofconfidentiality and discretion.• Investigate workplace issues with professionalism and sensitivity.• Schedule meetings with employees to address concerns and grievances.• Handle employee discipline and termination to address policy infractions.• Manage the end-to-end workers\' compensation claims process, from initial filing to resolution, ensuring prompt and accurate documentation and investigation. • Ensure all claims processes and programs comply with state and federal laws and company policies. • Act as a liaison between injured employees, medical providers, legal representatives, employers, and insurance carriers to facilitate claims resolution.• Develop and deliver training to employees and managers on workers\' compensation policies, procedures, and safety best practices. • Oversee and manage the return-to-work process for injured employees, coordinating with medical providers and employers.
Education
Universidad de Lima
Industrial Engineering
2004 — 2008
Pacífico Business School
Associate's degree, Applied Finance
2020 — 2020
Harvard Business School Online
Certification, Hospitality Management
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