Maria Wismer
Customer Success Manager
- Role
- Customer Success Manager at Smartlinx
- Location
- Bethlehem, PA, US
- LinkedIn followers
- 500 followers
About Maria Wismer
Passionate about helping people and their organizations solve challenges that bring a positive impact to their business! Tenured experience in customer success and building relationships with a diverse customer base; account management, Software-as-a-Service, B2B sales, operations, and call center support. SmartLinx addresses organization\'s workforce management needs and control their business, simplifying their key processes, drive labor costs, manage compliance regulations. We help organizations control their labor with strategic SaaS solutions in recruiting, onboarding, Scheduling, Time and Attendance, clocks, HRIS, Payroll, business insights and analytics, ACA compliance, Payroll Based Journal
Experience
Customer Success Manager
Feb 2017 — Present
Manage and develop strong relationships with a portfolio of named clients and serve as the advocate that customers can rely on to ensure their satisfaction throughout a lifetime with SmartLinx. Responsible for enhancing the loyalty, connection, and awareness within the SmartLinx customer base to help drive a successful adoption, expansion and renewal.
Education
Northampton Community College
Business Administration
Skills
- Operations
- Account Management
- Quality Assurance
- Order Management
- Oracle Applications
- Solution Selling
- Human Resources
- Salesforce.com
- Applicant Tracking Systems
- Employee Benefits
- Business Development
- Key Account Management
- Project Management
- Saas
- Talent Management
- Cloud Computing
- Cross-Functional Team Leadership
- Business Process Improvement
- Management
- Consultative Sales Professional
- Recruiting
- Lead Generation
- Sales Operations
- Professional Services
- Enterprise Software
- Talent Acquisition
- Sales
- Sales Process
- Crm
- Cold Calling
- Training
- Customer Satisfaction
- Supply Chain Management
- Business Objects
- Leadership
- B2b
- Outsourcing
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