Maria Veronica
Patient Access Specialist @Advocate Aurora Health
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WORK HISTORY
Patient Access Specialist @Advocate Aurora Health
Park Ridge, IL, US
Patient Registration: Accurately collect and verify patient information, including insurance details and medical history, to ensure proper registration. Insurance Verification: Confirm patients’ insurance coverage and secure necessary authorizations for treatments and services. Scheduling: Coordinate patient appointments, procedures, and referrals in alignment with patient needs and provider availability. Customer Service: Assist patients with inquiries, manage complaints, and guide them through the healthcare process to ensure a positive experience. Documentation: Maintain precise and comprehensive records of patient information and interactions within the electronic health record (EHR) system. Compliance: Adhere to privacy regulations, including HIPAA, and ensure the confidentiality of patient information. Financial Coordination: Discuss payment options, collect co-pays, and address any financial concerns or questions from patients
SKILLS
ABOUT MARIA VERONICA
Patient Access Representative | Healthcare Administration | Patient Care Expert
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