Maria Shabbir
Quality extraordinaire l Social Media savvy l MBA HR & MA Eng Literature grad | Yellow Belt certified | Quality Team Leader | Soft Skills trainer 👩💼✨Process Trainer | Audit specialist | LLB Graduate |
- Role
- Training Lead Analyst at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Maria Shabbir
Over 5 years of experience in Quality Management, improving processes and efficiency- Certified Six Sigma Yellow Belt, with 12+ Kaizen projects successfully completed- Worked with the Uttar Pradesh Police Emergency Helpline (112), improving processes and service quality- Received appreciation letters from the ADG (Additional Director General) for outstanding contributions- Awarded the ACE Award for delivering excellent performance- Experienced in e-commerce, driving quality improvements in customer service- RMC certified, with strong expertise in quality standards- Delivered soft skills training to employees, helping them provide top-notch customer service and excel in their roles.Let\'s connect and discuss how I can add value to your team!
Experience
Training Lead Analyst
Oct 2025 — Present · Lucknow, IN
Education
Bitech institute of management
Master of Business Administration - MBA
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