Maria Rigopoulou
Head of Delivery & Quality Intelligence Technology Strategy @Viva.com
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WORK HISTORY
Head of Delivery & Quality Intelligence Technology Strategy @Viva.com
Oversee delivery execution and QA governance, ensuring adherence to quality standards across projects. • Manage demand intake, prioritization, and capacity planning to align delivery with business objectives. • Lead AI transformation initiatives by implementing AI testing and prompt management platforms. • Shape and enforce the Responsible AI governance framework, promoting compliant AI usage across teams.
EDUCATION
Athens University of Economics and Business
Master's degree, MBA
National Technical University of Athens
Applied Mathematics and Physics
SKILLS
ABOUT MARIA RIGOPOULOU
Technology leader with 15+ years of experience across banking/fintech, insurance, gaming, and large enterprise environments. Specialize in IT governance, quality assurance, and strategic delivery—driving transformation by evolving governance operating models and embedding KPI-led continuous improvement across teams. Lead demand governance and capacity planning to keep delivery aligned with business goals and consistently high quality.Currently focused on AI transformation initiatives, introducing AI testing and prompt management platforms to strengthen automation, deliver actionable quality insights, and support Responsible AI adoption.
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