Maria Natal

Mga Broker Manager - Agency Development @Prohealth Connect Llc

US

MGA Broker Manager – Agency DevelopmentAs MGA Broker Manager – Agency Development, I lead the strategic development, operational alignment, and performance oversight of licensed insurance brokers within a structured, compliance-driven agency framework.My role focuses on building sustainable agency infrastructure through education, disciplined processes, and consistent standards—ensuring brokers operate with clarity, confidence, and accountability.Key Areas of Responsibility: • Oversee broker licensing, contracting, carrier appointments, and operational readiness • Implement structured broker development pathways aligned with agency objectives • Ensure brokers are equipped to independently research benefits, evaluate plans, and communicate options accurately • Establish and monitor documentation standards, contracting addendums, and audit-ready workflows • Maintain adherence to CMS, state, and carrier regulatory requirements • Reinforce ethical conduct, compliance, and professional standards through ongoing education • Set expectations for professional communication, respectful collaboration, and team alignment • Support sustainable growth through structure, process, and long-term planningLeadership Approach:I operate with the belief that effective agencies are built on education, structure, and consistency. Independence is developed through clarity—not dependency. Confidence follows competence.This role serves as a stabilizing and strategic function within the agency, aligning people, systems, and standards to support long-term performance and responsible growth.

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