Fernanda Najera

About Fernanda Najera

I am a student at the University of Houston, majoring in marketing with a minor in sales and a proud member of the Program for Excellence in Selling. My true passion lies in staying at the forefront of the ever-evolving world of social media and sales marketing.Through various roles such as customer service at State Farm, campus ambassador at LoveHandle, and retail sales management at Bath & Body Works, I have cultivated a diverse skill set. These experiences have honed my abilities in event organization, effective management of social media campaigns, ensuring customer satisfaction, and proficiently leading and motivating teams. Currently, I am actively in pursuit of an internship that will further empower me to enhance my marketing acumen, gain wisdom from seasoned professionals, and tackle exciting new challenges. With a robust education, practical experience, and strong communication skills, I am well-equipped to excel in any marketing role.

Experience

1. Auditor

   State Farm

   Jun 2023 — Present · Humble, TX, US

   I am managing a portfolio of over policyholders, ensuring accuracy in policy details, premium payments, and coverage changes. I am also collaborating closely with State Farm agents to streamline communication and resolve policy-related issues promptly while utilizing a Customer Relationship Management (CRM) system to track leads, follow up on inquiries, and schedule appointments for licensed agents.

Education

• Benjamin O Davis High School

  High School Diploma

  2018 — 2021

• University of Houston

  Business

• The Stephen Stagner Sales Excellence Institute

  Sales