Maria Murillo

About Maria Murillo

I am a seasoned Litigation and Commercial Casualty Claims Specialist with 20+ years of experience managing complex first- and third-party General Liability, Property, Auto, and Product Liability claims for major national carriers. My background spans high-severity, high-exposure matters involving intricate coverage issues, multi-party litigation, jurisdictional challenges, and strategic evaluation of legal risk.Over my career with American Family (Homesite), Chubb, and Ameriprise, I’ve built a reputation for strong legal analysis, disciplined file management, and the ability to drive effective litigation strategies. I regularly partner with defense counsel, insureds, brokers, and internal stakeholders to achieve timely, defensible outcomes—balancing legal strategy with financial responsibility and exceptional customer service.My strengths include:• Litigation oversight & defense counsel management• Coverage analysis (GL, property, casualty, product liability, auto)• Strategic risk assessment & exposure valuation• Negotiation & resolution of high-severity claims• Contract review, risk transfer, and subrogation opportunities• Coaching, mentoring, and elevating claims-handling performance• Managing large pending lists while maintaining quality and compliance• Navigating complex jurisdictions and applying evolving case lawKnown for my collaborative leadership, I thrive in environments that value integrity, strategic thinking, and continuous improvement. I have also contributed to organizational development through mentorship programs, committee roles, workflow optimization, and training initiatives.I hold adjuster licenses in 15 states (including Texas and Florida) and earned my CLMP designation from the Litigation Management Institute, further strengthening my legal, analytical, and litigation management foundation.Above all, I am committed to fair, thorough, and efficient claim handling—with an emphasis on doing what’s right for the insured, the company, and the overall claim outcome.

Experience

1. General Liability Specialist

   Selective Insurance

   Mar 2026 — Present · Phoenix, AZ, US

Education

• Glendale Community College

  Associate of Arts - AA

  2013 — 2016