Maria Mendenhall
Director @Key West Historic Inns
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WORK HISTORY
Director @Key West Historic Inns
Key West, FL, US
Set KPI’s and developed Action Plans to align with business goals to ensure success of the employees and hotel properties.•Developed and maintained legitimate business partnerships with hotel operations teams, serving as an employee advocate, cultural ambassador, subject matter expert, innovator, and consultant.•Successfully recruiting for all positions from front line to executive level, improving retention by 20% and reducing contract labor needs by 50%•Maintains payroll information by collecting, calculating, and entering data into the payroll system, as well as retrieving data when necessary.•Managed medical leave process in accordance to ADA & FMLA regulations, including initiating leave process via interactive process and facilitating leave return.•Led the completion of Affirmative Action Plans and OSHA reporting, ensuring compliance with all applicable labor laws.•Championed Employee Relations initiatives and communication/recognition programs, contributing to Kimpton\'s Best Place To Work culture.•Partnered with General Managers and Department Heads to create policies and procedures to align with employment law to support company initiatives •Established People + Culture objectives aligned with the property\'s goals in customer service metrics and financials.•Led Performance Management administration, conducting quarterly Check-Ins, 90-day and Annual Performance Reviews, and implementing performance improvement plans.•Conducted regular assessments of property-specific training needs and facilitated professional development programs.•Managed financials and annual budgets for People + Culture areas, including employee relations, recruiting, and training•Process bi-weekly payroll. Enter, Correct, Approve time. Processing Vacation, Absence, and Leave time.
EDUCATION
Seminole State College of Florida
Technical Certificate, Financial Operations Specialist
University of South Florida Muma College of Business
Certificate, Diversity, Equity and Inclusion
Seminole State College of Florida
Bachelor of Science - BS, Business and Information Management
Crummer Graduate School of Business at Rollins College
Certificate, Volunteer Management
ABOUT MARIA MENDENHALL
With 10+ years of Human Resources experience; I found my way to this career field because of my passion for people. I have an extensive background in HR generalist affairs, including experience in employee recruitment, selection, benefits administration, Employee Relations, HR records management, on-boarding, training, coaching, process improvement, and legal compliance. Operational HR is a specialty but people and connections are my purpose.
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