Maria Melendez

New Home Sales @Smith Douglas Homes

Charlotte, NC, US

New Home Sales SpecialistDelivered exceptional customer service by guiding prospective homebuyers through model homes and community features, addressing inquiries, and fostering relationships. Match client preferences with suitable home designs, ensuring a personalized buying experience. Assist buyers in understanding purchase agreements, financing options, and upgrade opportunities. Maintain up-to-date knowledge of lot availability, pricing, and construction progress within the community.Collaborate with the sales team and construction managers to ensure a seamless transaction from contract to closing.Consistently meet or exceed monthly sales quotas by employing effective lead-nurturing and follow-up strategies. Utilize CRM tools to track leads and maintain detailed records of customer interactions and sales activity.