Maria Madera
Housing Coordinator @Family & Children\'s Service
Signup · Get unlimited contacts
WORK HISTORY
Housing Coordinator @Family & Children\'s Service
Nashville, TN, US
Formulate housing policies and procedures to systematize and standardize thehousing process, for an early-stage startup government funded initiative (Government Program). Advocate for clients in navigating housing systems, addressing legal issues, andaccessing relevant support services. Innovated and implemented user-friendly templates and tools to streamlineaccess to resources, facilitating clients in managing their housing searchefficiently. Developed detailed logs to enhance the organization of the referral procedure,ensuring that all cases are addressed in a systematic and orderly manner. Confer with the Financial Manager to institute a streamlined procedure for clientfinancial assistance requests, facilitating smooth delivery and mitigating the riskof mail loss. Established an efficient workflow for dispatching checks to property managers orlandlords, systematically logging pertinent information for convenient reviewwhen needed. Conduct training sessions for employees and partners on housing procedures Establish and maintain strong partnerships with local housing authorities,landlords, and community organizations to expand housing options for clients.
EDUCATION
Universidad Metropolitana
Master of Business Administration (MBA), Business and Strategic Leadership
Universidad de Santiago de Compostela
Psychology
Universidad de Puerto Rico
Bachelor's degree, Psychology
SKILLS
ABOUT MARIA MADERA
I have gained extensive experience across diverse industries, ranging from banking and healthcare to non-profits. Throughout various roles, I have significantly enhanced my understanding of business dynamics, contributing to noteworthy achievements in each domain. My passion is divided between: service and operations. I firmly believe in the potential of individuals to excel under exceptional leadership, and it is these individuals who contribute to the establishment and success of highly prosperous enterprises.With nearly 15 years within the insurance industry, I have showcased expertise in Contact Centers, Appeals & Grievances, Management, Software Documentation, Healthcare, and Medicare. I hold a Master of Business Administration (MBA) with a focus on Business and Strategic Leadership, complemented by additional training in Project Management.Top skills include: Regulatory Compliance ExpertiseAnalytical ProficiencyPolicy and Procedure DevelopmentAuditing and MonitoringMedicaid RegulationsData Analytics and InterpretationCross-Functional CollaborationRisk ManagementRelationship BuildingProficiency in participating in the preparation for on-site audits and regulatory reviews.Project ManagementLeadership
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.