Maria Lerma
Assistant Vice President - Change Management @Arch Insurance Group Inc.
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WORK HISTORY
Assistant Vice President - Change Management @Arch Insurance Group Inc.
US
EDUCATION
Winthrop University
BS, Business Administration Marketing, 2005
Winthrop University
MBA, International Business
Georgetown University
Certification Program, 2010
ABOUT MARIA LERMA
Change management leader with 16+ years of experience leading global enterprise transformations across Fortune 500 organizations. Expertise spans cultural change, IT infrastructure, systems integration, and process improvement, with a strong emphasis on user experience and adoption.Bilingual in English and Spanish; highly effective partnering with executive leaders and international cross functional teams. I am known for driving alignment, managing competing priorities, and delivering results on time and within budget—while empowering teams to succeed through ambiguity and change.Additional skills & attributes include the following: • Global Solutions Integration and Technology Implementation• Organizational Design & Performance• Coaching and Mentoring • Lean Methodologies (Six Sigma, Kaizen, PROSCI, & Agile/Waterfall) • Change Impact Analysis and Curriculum Development • Legacy System, Automated & Cloud-Based Transitioning • End-to-End Solutions (E2ES) and Value Chain Resource Planning (VCRP)• Sales & Operation Planning (S & OP) ImplementationSoftware, tools & applications-Signavio-Microsoft (Word, Excel, PowerPoint & Teams)-Salesforce (Service Cloud, Chatter)-Click Scheduling -SAP/IBPCertifications:• PROSCI Practitioner Change Management • Strategy & Performance Management • Development Dimensions International Trainer• SafeStar Trainer
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