Maria Lopez

About Maria Lopez

A results-driven Operation Support Administrator with a proven track record in delivering exceptional administrative support. Skilled in generating detailed reports, analyzing data effectively, anticipating and fulfilling operational needs, proficient in various Microsoft office systems, and adept at serving as a reliable liaison between departments to ensure seamless coordination and efficiency.Currently, I work as an Operations Support Administrator at Servicon, a leading provider of cleaning and maintenance services. In this role, I provide high-level support to the VP Operations and a large Operations team, handling critical tasks such as synthesizing information and concepts into understandable presentations, creating reports, analyzing data, anticipating needs and requests, and preparing power point presentations for clients. I also serve as a liaison between the corporate office and the Operations department, ensuring smooth communication and collaboration. Previously, I worked as a Customer Care Representative at The HydraFacial Company, a global leader in skincare technology and innovation. There, I handled a high volume of order placement via emails, ecommerce, and phone orders, and became a super user by assisting multiple departments such as accounting, sales support, tech support, and the training team. I also worked closely with logistics to update customer orders and needs. My core competencies include anything from administrative duties to working closely with the business analyst and leading big projects. I am passionate about delivering excellent service and support to both internal and external clients, and I am always eager to learn new skills and tech systems. My goal is to leverage my experience and education to contribute to the success and growth of what I contribute as a team member and leader.

Experience

1. Operations Support Administrator

   Servicon

   Nov 2022 — Present · Culver City, CA, US

   Providing high level administrative and clerical support to the VP Operations on a daily basis and to a large Operations team on a semi-regular basis. Critical tasks range from simple to complex, including but not limited to synthesizing information and concepts into understandable presentations, creating reports, analyzing data, anticipating needs and requests, preparing power point presentations for clients. This position serves as a liaison between the corporate office and the Operations department.

Education

• Long Beach City College

  Business Administration and Management, General

  2017 — 2020

• North-West College-Pomona

  Registered Medical Assistant , Medical/Clinical Assistant

  2021 — 2022