Laura Bermudez

Software Engineer @Citi

Dallas, TX, US

API Development:o Delivered 2 Open Banking APIs accessed by 20K+ platforms for digital statements access, cutting onboarding time and standarizing data accesso Upgraded API reliability with improved user validation, error handling, and resiliency across paperless and document processing workflowso Migrated legacy APIs into modern swagger-documented microservice architecture aligned with platform standards• Cloud & Architecture Modernization:o Migrated 8+ services to Java 17, OpenShift, Apigee with event-driven microservices, improving scalability and Kubernetes standardizationo Refactored legacy backend flows and modularized service logic, reducing latency by 30% and cutting developer onboarding time by 20%• Performance & Observability:o Redesigned caching, integration testing (JUnit, Postman), and throttling logic, improving response time, reliability, and service throughputo Built automated and real-time Splunk dashboards and incident triggers to improve system health tracking and reduce MTTDo Resolved 10+ high-priority INCs and led debugging efforts across UAT, performance, and production environments• Security & Risk Governance:o Migrated secrets and credentials to secure HashiCorp Vault keystores; enforced automated rotation controlso Proactively owned backend security posture – remediating all Checkmarx/Blackduck vulnerabilities ensuring clean audit signoffso Advocated secure-by-design practices in backend architecture reviews and deployment readiness• Leadership & Collaboration:o Mentored 10+ junior engineers through onboarding, system walkthroughs, and project coachingo Reduced onboarding time by 20%+ by building and standardizing onboarding decks and backend architecture guideso Conducted 20+ technical and behavioral interviews for junior positions and represented Citi in university recruiting events with 500+ attendeeso Recognized with “Women Who Wow” award and peer honors for ownership, mentoring, and delivery leadership

Texas A&M University

Bachelor's degree, Computer Engineering