Maria Koundouri
Senior Customer Success Manager Emea Kyc Data Apps @Moody's Analytics
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WORK HISTORY
Senior Customer Success Manager Emea Kyc Data Apps @Moody's Analytics
Manchester, GB
Managing a portfolio of Strategic large corporate clients- Coordinating the customer journey to ensure all business objectives are achieved post-implementation- Act as a strategic partner, providing insights and recommendations to help clients unlock the full potential of our products and services- Work together in conjunction with end-users to provide thorough and adequate training, strengthening product proficiency, thus ensuring customers are familiar with best practice, are operating efficiently & their solution is fit for business purpose- Liaising internally with Product Strategy, Marketing, Sales & Solutions Delivery- Conduct client on-site visits, providing knowledge sessions to enhance and encourage product adoption.Nominated for Moody\'s CEO Award 2025
EDUCATION
The Manchester Metropolitan University
PGCE in Primary Education, Education
The Manchester Metropolitan University
Bachelor of Arts - BA, Education Studies BA (Hons)
Manor Hill Greek School
A Level, Modern Greek
Southgate Secondary School
A Level, Business Studies
Southgate Secondary School
A Level, Media Studies
ABOUT MARIA KOUNDOURI
Moody’s Analytics provides financial intelligence and analytical tools supporting our clients’ growth, efficiency and risk management objectives.The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology helps today’s business leaders confidently navigate an evolving marketplace. We are recognized for our industry-leading solutions, comprising research, data, software and professional services, assembled to deliver a seamless customer experience.Thousands of organizations worldwide have made us their trusted partner because of our uncompromising commitment to quality, client service, and integrity.
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