Maria John

About Maria John

I’m passionate about using data and technology to solve complex business problems, leveraging my strong technical foundation and cross-industry business acumen to deliver actionable results that drive real impact.In my current role as a Business Intelligence Analyst at PACCAR Parts, I collaborate with supply chain specialists, data engineering and data science teams, cross-functional stakeholders and senior executives to drive data-driven decisions through clear, impactful data storytelling. I leverage SQL, Python, Snowflake, Tableau and AI-enabled tools to automate BI reporting, monitor KPIs, uncover trends, perform root cause analysis and optimize operations at scale.Previously, I have worked in Telecommunications and Financial Services/Banking industries, supporting and building enterprise applications for clients with combined revenues exceeding $69B (Bank of America, Telstra, Cosmote Greece). My hands-on exposure to complex industry workflows and fluency in business technology allow me to drive value across industries and tackle diverse technical and business challenges.

Experience

1. Business Intelligence Analyst

   PACCAR Parts

   Jul 2022 — Present · Seattle, WA, US

   Analyzed large-scale operational and supply chain data (dealer inventory, planning, logistics) to generate actionable insights supporting inventory and fulfillment decisions.• Designed, maintained and governed KPIs and metric definitions to ensure consistent trusted reporting across teams.• Built and owned self-service dashboards and automated reporting solutions that improved visibility and reduced manual effort.• Led data quality validation, root cause analysis and issue resolution in partnership with upstream data owners.• Collaborated with business stakeholders to clarify ambiguous requirements and translate needs into scalable analytics solutions.• Drove data-backed process improvement initiatives using Six Sigma and continuous improvement methodologies.• Partnered cross-functionally with operations, supply chain and engineering teams to align analytics with business workflows.• Mentored analysts and business users on BI tools, reporting standards and data interpretation.• Presented insights and recommendations to non-technical audiences with a focus on impact, risks and next steps.

Education

• Rajagiri School of Engineering & Technology

  Bachelor of Technology, Computer Science And Technology

  2009 — 2013

• UW Foster School of Business

  Master's degree, Information Systems

  2021 — 2022