Maria Hassan
Senior Scrum Master & Agile Coach | Driving GenAI Delivery at Infosys | Ex-Meta & Adobe | SAFe 6 Agilist | PMP | ICP-ACC | Cloud Migration & Platform Engineering
- Role
- Technology Lead at Infosys
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Maria Hassan
I am a results-oriented Senior Scrum Master and Agile Coach with over 11 years of experience driving Digital Transformation and AI Delivery for global leaders like Infosys, Adobe, and Meta. I specialize in leading cross-functional teams through complex Cloud Migrations and Platform Engineering environments.What I deliver:Efficiency: Coached teams to a 35% increase in sprint velocity at Adobe.Stability: Reduced system downtime by 20% at Savills through performance analysis.Innovation: Currently leading GenAI initiatives within the Infosys COE, orchestrating delivery across data science and cloud teams.I believe in servant leadership, psychological safety, and using data (DORA metrics/Flow analytics) to protect team capacity while meeting aggressive business goals.\"
Experience
Technology Lead
Sep 2024 — Present · Hyderabad, IN
Leading GenAI/AI delivery within the COE and driving enterprise digital transformation.Managing 2 cross-functional Scrum teams in a SAFe environment, ensuring alignment with architectural runways.Utilizing DORA metrics and JIRA flow analytics to ensure delivery predictability.
Education
DEWAN INSTITUTE OF MANAGEMENT STUDIES, MEERUT
BCA, Computer applications
2006 — 2009
Sharda University, Greater Noida
Master's degree, Computer and Information Sciences and Support Services
IMT CDL Ghaziabad
PGEMBA, Business Analytics
2020 — 2021
Sharda University
Master of Computer Applications (MCA), Software testing.
2009 — 2012
Skills
- Transition Management
- Sla
- Service Delivery
- Call Centers
- Outsourcing
- Technical Support
- Vendor Management
- Team Management
- Workforce Management
- IT Service Management
- Itil
- Soft Skills
- Customer Satisfaction
- Crm
- Offshoring
- Management
- Customer Service
- Itil V3 Foundations Certified
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