Maria Graziano
Business Solutions Process Manager @Capital Insurance Group
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WORK HISTORY
Business Solutions Process Manager @Capital Insurance Group
SKILLS
ABOUT MARIA GRAZIANO
I am an experienced Business Solutions Process Manager with extensive background in Property & Casualty Insurance specializing in software development life cycle (SDLC) using Agile methodologies as a certified scrum master to deliver large scale software implementations. Highly skilled in facilitating processes that enable business partners to meet their needs while positively influencing revenue and profitability. My strengths include problem identification and resolution, analysis, reporting and implementation of programming changes for internal and external users. Strong knowledge base of policy administrations systems, billing systems, agency management systems, comparative raters and data communication networks while remaining Customer and Quality focused.I thrive on accountability, enjoy challenges and love motivating everyone who works with me. I am detail-oriented and results-driven with over 26 years of experience in technology and 38 years of experience in P&C Insurance; I come into an organization with creative problem solving and a great attitude.
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