Maria Gracia P.
Client Manager USA & CA at Netquest
- Role
- Client Manager at Netquest
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Maria Gracia P.
Exceptional record of achievement in the areas of client management, operations and logistics. Consistent history of improving efficiency, streamlining workflow, and contributing to revenue growth while reducing costs. Client centric, with experience leading top-performing teams, delivering projects on-time and within budget (OTIF), and resolving complex issues. Excel at providing superior support for executives and other departments. Core Competencies: Client Management - Project Management – Operations Management – Negotiations Scheduling – Budget Management – Communications – Collaboration – Customer Service – Relationship Management - Market Research
Experience
Client Manager
Sep 2020 — Present · Cleveland, OH, US
Client Manager responsible for an annual budget of +700K USD. • In charge of the Educational Institution sector (Universities) clients for USA and Canada, with an annual invoicing of +250K USD. • Oversee of a portfolio of existing clients, as well as New Business. • Creation of a Referral Program and monthly newsletter dedicated specifically to education institutions. • Responsible for keeping CRM updated, upload quotes, etc.• Monitoring of the progress of the projects on field and monthly invoicing process.
Education
Universidad Católica De
Bachelor of Science
1999 — 2003
Universidad Católica de Santa María
Bachelor of Science
1999 — 2003
Universidad ESAN
Diploma Internacional en Gerencia de Proyecto
2016 — 2016
IPAE Escuela de Empresarios
Diplomado en Gestion de Recursos Humanos
2012 — 2012
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