Maria Funcheon
Client Relationship Manager — I make your problem my problem | Efficiency Champion | Driving ROI & Adoption | MBA + MA
- Role
- Client Success Manager at Jenzabar
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Maria Funcheon
I love building genuine relationships and turning them into lasting partnerships. As a…
Experience
Client Success Manager
Apr 2025 — Present · Cincinnati, OH, US
Manage a $7.4M portfolio of 37 higher-ed clients, aligning institutional goals with Jenzabar’s SaaS and hosted solutions.• Lead annual on-campus business reviews and quarterly performance reporting with IT teams and module managers for institutions representing 300k+ students.• Collaborate cross-functionally with sales and product teams to address client needs, drive ROI, and support ongoing adoption of Jenzabar solutions.• Drive cloud adoption and usage growth through success plans, roadmap guidance, and quarterly business reviews with executive and IT stakeholders.• Coordinate sales, product, and cloud operations teams to deliver predictable, repeatable outcomes and maximize ROI.• Use data and feedback to identify risks, resolve issues, and uncover new growth opportunities.
Education
Ohio University
Master of Arts - MA, Sociology
2017 — 2018
New York University
Bachelor of Arts, Political Science
2008 — 2012
UNC Kenan-Flagler Business School
Master of Business Administration - MBA
2021 — 2022
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