Milena Galante
Senior Implementation Specialist @Everstox
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WORK HISTORY
Senior Implementation Specialist @Everstox
Munich, DE
Managed end-to-end implementation projects and coordinated stakeholders across clients and logistics partners, overseeing timelines, dependencies, and deliverables.• Led technical onboarding and scalable integrations across systems such as Shopify, ERPs, and WMS, validating data parsing (JSON/XML) and ensuring seamless data flow via APIs and webhooks.• Executed test scenarios using Postman and Swagger and resolved technical issues throughout the onboarding phase.• Ensured successful carrier integrations and seamless transmission of shipping and return data via partner platforms such as ParcelPerform, Klaviyo, and AfterShip.• Provided field-driven insights and collaborated with product and engineering teams to translate client requirements into functional platform features, supporting ongoing development and optimization.
EDUCATION
Europa-Universität Viadrina Frankfurt (Oder)
Erasmus
Università degli Studi di Roma 'La Sapienza'
Bachelor of Arts - BA
Università degli Studi di Udine
Master of Arts - MA
SKILLS
ABOUT MILENA GALANTE
Senior Implementation Specialist with deep expertise in SaaS onboarding and complex multi-system integrations across international B2B and B2C environments. Skilled in optimizing workflows and delivering scalable, efficient solutions. Proven track record of leading cross-functional projects and managing stakeholders, leveraging fluency in Italian, English, German, and French to enable seamless communication and collaboration. Experienced in integrating shop systems (e.g, Shopify), ERPs (Xentral, MS Navision, NetSuite), and Warehouse Management Systems (Storelogix, TM3), ensuring data parsing (JSON/XML) and smooth data flow via API calls and webhooks. Proficient in flow testing and troubleshooting using Postman and Swagger. Skilled in Jira, Confluence, Trello, and Asana for streamlined project execution. Extensive experience in frontend integrations with WordPress, Wix, and Joomla, including CSS customization to support consistent branding and optimized user experience.
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