Maria Davies
Senior Delivery Manager @GuideIT
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WORK HISTORY
Senior Delivery Manager @GuideIT
Dallas-Fort Worth, TX, US
As a Client Delivery Leader, I excel in delivering top-tier IT services by collaborating closely with Client Executives and Service Delivery Tower leaders. My role involves ensuring robust ITIL Practice Management, meticulously monitoring, analyzing, and reporting on service delivery KPIs, and fostering strong client relationships. I am dedicated to managing and enhancing clients\' operational practices, ensuring they are consistently implemented, maintained, and improved to achieve the highest levels of customer satisfaction and value.
EDUCATION
University of North Texas
BA
ABOUT MARIA DAVIES
Greetings, I\'m Maria,(pronounced Mah-ree-uh). however many of my friends and colleagues…
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