Maria Cristina U.
Assistant Director of Operations @Hyatt Regency Washington On Capitol Hill
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WORK HISTORY
Assistant Director of Operations @Hyatt Regency Washington On Capitol Hill
EDUCATION
Swiss Hotel Management School
Master of International Business, Hotel, Resort, and Restaurant Management
Universidad San Francisco de Quito
Bachelor's degree in Business Administration, Hospitality Administration/Management
ABOUT MARIA CRISTINA U.
It brings me such a genuine joy to provide an upscale personalized guest service experience to my guests throughout their stay. Being a hospitality ambassador it personally means creating a relationship beyond the interactions with my guests.I am recognized for improving processes and operational efficiencies. My key strengths include, a keen eye for detail and quality, excellent communication and leadership skills. Strong team worker and eager learner of all aspects of the hospitality industry. I understand the importance of implementing new policies that increase productivity.I value learning from others and hearing about other people’s passions and how I can possibly help them. Through my career I have learned from other great female role models the great importance of empowering employees to provide an excellent customer service.
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