Maria Clara Hoyos

About Maria Clara Hoyos

A highly dedicated professional with a diverse background spanning various roles and industries, I bring forth a particular focus and passion for the social services sector. Proficient in strategic planning to ensure remote work efficiency and the fulfillment of daily management requirements. Possessing adaptability and a resolute commitment to delivering exceptional results, I am eager to contribute and advance within the migrant services field.Demonstrating effective self-management, I engage in commitments ensuring the streamlined operation of programs through meticulous planning. Adept at positive team leadership, I possess the capability to enhance and provide ongoing staff training. My knowledge encompasses safety practices, adhering to standards such as ORR, DCF, and human resources, while maintaining a thorough understanding of safe work methods and regulations pertinent to job responsibilities.

Experience

1. Clinical Supervisor L3-hs

   Applied Intellect, LLC

   Feb 2024 — Present · VA, US

   Lead and support a dedicated team of level 3 / HS case managers, ensuring we always adhere to best practices and organizational guidelines- My day-to-day involves conducting regular one-on-one supervision sessions to monitor performance, provide constructive feedback, and encourage professional growth- I play a key role in overseeing complex case management activities, offering guidance on case planning, risk assessment, and intervention strategies- Part of my responsibilities includes reviewing and approving case documentation to ensure it meets regulatory standards and is accurate- Training and development are crucial aspects of my role. I develop and lead training programs focused on high risk case management practices, crisis intervention, and safety planning techniques-Mentoring new hires and providing continuous professional development opportunities through workshops and ongoing education is a priority- Quality assurance is another area I focus on. I implement measures to maintain high standards of care and service delivery, conducting case audits and reviews to identify areas for improvement. This ensures we always adhere to level 3/ HS protocols- Provide direct support and intervention in high-risk cases, working closely with multidisciplinary teams to create comprehensive care plans. Facilitating family meetings and case conferences helps ensure coordinated care and effective communication among all parties involved- Contribute to program development by helping to design and implement standardized processes and policies to continuous improve our programs and services. This involves working with leadership to identify service gaps and enhance our program offerings to align with organizational goals.Keeping detailed records of supervision sessions, case reviews, and client interactions is essential.

Education

• Barry University

  Master's degree, Public Administration

  2018 — 2019

• Montclair State University

  Bachelor's degree, Public Health

  2012 — 2016