Maria Batool
Engagement Advisor @Ingeus
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WORK HISTORY
Engagement Advisor @Ingeus
Proactively engage with potential participants referred to theRestart scheme, supporting them through initial stages ofenrolment- Conduct outreach via phone, email, and in-person appointments tobuild rapport and encourage programme attendance- Deliver a professional and welcoming onboarding experience toensure participants understand the programme and feel motivatedto join- Maintain accurate records using the CRM system ICONI, trackingengagement metrics and following up consistently- Provide empathetic, customer-focused service to diverse individualsfacing long-term unemployment or challenges returning to work.
EDUCATION
Lahore College for Women University
Intermediate, F.A
University of Management and Technology - UMT
Bachelor's degree, Interior Design
ABOUT MARIA BATOOL
With almost 3 years of experience in customer-facing roles, I specialize in building…
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