Mari Yamaguchi
Enterprise Technical Customer Success Manager with an obsession to make customers successful
- Role
- Senior Technical Program Manager at Harness
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Mari Yamaguchi
As a results-driven Technical Customer Success Manager in the SaaS industry, I specialize in creating scalable processes to drive customer growth and retention. My passion lies in leveraging data to enhance customer experiences, particularly with strategic Enterprise accounts. With a focus on how elements like High Touch and Digital Success synergize to create a high-quality customer journey. My outcome-oriented approach, coupled with strong cross-functional and relationship skills, positions me as a valuable collaborator. Experienced in customer success, value-based selling, and relationship management, I excel in working cross-functionally to achieve positive outcomes. Motivated by impactful technology products, I am dedicated to partnering with customers to articulate, quantify, and deliver measurable business impact. I\'m always seeking motivated and energetic work environments, I am eager for challenging projects!
Experience
Senior Technical Program Manager
Jan 2024 — Present
Skills
- Html5
- Sass
- Flexbox
- UI
- Github
- Sql
- Linux
- Susy
- Sketch
- Html
- UX
- Ajax
- Python
- Bootstrap
- Dreamweaver
- Illustrator
- Photoshop
- Sketchup
- C++
- Swift
- Javascript
- Compass
- Adobe Photoshop
- Java
- Git
- Social Media
- Microsoft Office
- Css
- Unity
- Source Tree
- Adobe Creative Suite
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Microsoft Powerpoint
- Marketing
- Jquery
- Php
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