Mari-Frances Bentvelzen

Chief Customer Officer | Recovering Head of Sales | Lover of Strategy and Operations

Role: Chief Customer Officer at ConnectWise
Location: Bellevue, WA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Mari-Frances Bentvelzen

I am an energetic, achievement-driven Customer Success and Sales executive who delivers multi-million dollar revenue growth through innovative strategies, SaaS and product expertise and sales acumen. As a visionary leader, I have hybrid experience guiding both SaaS customer success functions and sales organizations through strong partnerships, seizing their strengths to capitalize on customer-centric solutions that maximize bottom line growth while driving record-breaking customer retention. I bring a collaborative, decisive leadership approach, listening, asking the right questions, and eliciting greater insight by digging deeper.I am an award-winning thought leader and sought-after speaker by organizations including Gainsight and Totango, on topics related to customer success and sales leadership. Competencies- Driving Revenue - Customer Success - Customer Retention - Scaling Large Organizations - Client Management - Customer Marketing - Data | Analytics - Strategy | Planning - Sales | Business Development

Experience

Chief Customer Officer
ConnectWise
Apr 2025 — Present

Education

University of Washington
Undergraduate Fellow - Center for American Politics and Public Policy, Political Science and Government
University of Washington
B.A., Political Science

Skills

Marketing
Digital Media
Management
Social Media Marketing
Sales Operations
Direct Marketing
Account Management
Strategy
E-Commerce
Social Media
Leadership
Business Development
Digital Marketing
Analytics
Proposal Writing
Compensation & Benefit
Salesforce.com
Start-Ups
Sales
Online Advertising
New Business Development
Marketing Strategy
Brand Development
Customer Relationship Management (Crm)
Crm
Strategic Partnerships

Contact information

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Work email
•••••@connectwise.com
Personal email
•••••@•••••.com
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Current company

ConnectWise

Software Development · 3.4K employees · Founded 1982 · Tampa, Florida, United States

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

connectwise.com

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