Marguerite Mills
Experience Research Vice President - Chase Travel @JPMorganChase
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WORK HISTORY
Experience Research Vice President - Chase Travel @JPMorganChase
Led research initiatives for Chase Travel, collaborating on strategic projects to deliver optimal customer and business solutions.• Implemented user-centric design principles to enhance customer experience and drive business growth.• Analyzed market trends and customer feedback to inform product development decisions.
EDUCATION
University of Minnesota
Doctor of Philosophy - PhD, Geography, MBA Minor
University of Minnesota
Bachelor of Science - BS, Developmental Psychology
University of Minnesota
Master of Science - MS, GIS & Sociology
ABOUT MARGUERITE MILLS
As a mixed methods researcher, I take pride in skillfully designing research that combines user needs and business goals to craft actionable product strategy recommendations. I have extensive ethnographic research experience through a variety of lenses, including Psychology, Sociology, and Human Geography (Anthropology of the Environment). Over 10 years of human-centered research experience, I have learned that the best insights come from a rigorous yet flexible approach that weaves together user-centricity and business strategy to deliver the best possible product.
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