Margaux Koutros
Professional Services Team Lead @FRISS
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WORK HISTORY
Professional Services Team Lead @FRISS
New York City, NY, US
Set strategic goals for a cross-functional PS team supporting $5M+ in ARR- Drove technical excellence by standardizing processes for SDK integration, SSO setup, and API documentation.
EDUCATION
NHTV Academy of Facility Management
Minor, Aviation Management
TIAS School for Business and Society
Master of Science (MSc), Business Administration and Management, with honours
Babson College
The Entrepreneurship Program, International Business
Ohio University
Course, Business
NHTV Academy of Facility Management
Bachelor of Business Administration (B.B.A.), International Real Estate and Facilities Management
ABOUT MARGAUX KOUTROS
I’m a solution strategist and connector at heart, with 8+ years helping businesses turn complex SaaS tools and data challenges into smooth, scalable solutions.From leading multi-million dollar software implementations across global teams to translating APIs and SDKs into real-world value for insurers, I thrive at the intersection of tech and business.Recognized with the 2023 RISE Award (35 under 35) for cross-functional leadership, I bring a hands-on, curious mindset to everything I do, whether I’m guiding clients through a go-live or coaching a team through ambiguity.Fluent in Dutch, English, and business/tech lingo. Let’s connect.
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