Margaret Lyszkiewicz Ohayon

CRM Applications Manager

Role
Crm Applications Manager, Sales Cloud at Esri
Location
Redlands, CA, US
LinkedIn followers
500 followers

About Margaret Lyszkiewicz Ohayon

Success-driven applications and program manager with 25+ years of experience in enterprise-level SaaS products spanning development, project management, and product ownership roles.Proven expert communicator who blends technical leadership with business acumen, leading cross-functional teams, driving strategic initiatives, and delivering solutions that enhance customer experiences. Highly proficient in leading technologies, with a strong focus on large-scale SaaS implementations, web and mobile solutions, and dynamic database-driven applications. Known for developing strategic vision, managing KPIs, strengthening vendor alignment, and fostering collaboration to ensure project success- Trusted Leadership: Recognized for cultivating trust and respect with stakeholders, adeptly navigating complex challenges, and consistently leading cross-functional teams to achieve success, even in high-pressure situations- Drives Strategic Impact: Excels in translating strategies into action plans, optimizing processes, and delivering measurable improvements in customer experience and operational efficiency in alignment with company objectives- Alliance Management: Manages strategic partnerships that contribute to sustained business and customer success, driving clear and effective communication and collaboration.Core Competencies Include:Product Vision & Strategy DevelopmentCross-Functional Team LeadershipBusiness Analysis & Data-Driven Decision MakingAgile & Scrum MethodologiesCustomer Experience EnhancementTechnology ImplementationProcess ImprovementProject ManagementVendor ManagementSaaS SolutionsStrategic CommunicationStakeholder Management

Experience

  1. Crm Applications Manager, Sales Cloud

    Esri

    Mar 2025 — Present · Redlands, CA, US

    Manage the Sales Cloud team, partnering with Global Business Development to optimize processes and elevate technology, providing seamless, efficient, and impactful support for the Sales team- Business Relationship Management: Serve as the Business Relationship Manager for executives and senior managers in the division- Solutions manager: Manage scrum and project teams delivering solutions for employees, distributors and business partners, including solutions in core Salesforce as well as Salesforce communities- Vendor management: Manage relationships with vendors such as Salesforce, Salesloft and other partners.

Education

  • University of Toronto Schools

    Independent High School

    1989 — 1995

  • University of Toronto - Victoria University

    Honor Bachelor of Science, Computer Science

    1995 — 2000

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