Margaret Dent
HR Training Consultant @Chevet Associates Ltd
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WORK HISTORY
HR Training Consultant @Chevet Associates Ltd
US
Assignments include-* Currently engaged on a long term project delivering over 30 Leadership, Management, Personal effectiveness and Operational Delivery training to Civil Servants across entire Government estate. Various Leadership & Management Development, and Personal Effectiveness topics including: Performance Management, Change Management, Recruitment & Selection, Influencing & , Negotiation skills, Facilitation skills, Personal Impact, Investigative Interview techniques, Getting a new job, Presentation skills and Coaching Skills. Also Effective Administration and Business support, Customer Service Excellence and Handling Challenging Conversations.* Based in the UAE, conducted Senior Management Leadership Development programs for Emirati nationals in the Abu Dhabi Government. Included feedback on 15 FQ, and leadership assessment and development plans.* Other HR related Training Delivery: Topics such as Recruitment & Selection, Appraisal skills, Disciplinary & Grievance Handling, Bullying & Harassment, Equality & Diversity, Absence Management, Health & Safety, Negotiating, Communication skills and a range of Career transition workshops.* Competency Based Assessor Training for Royal Mail and Department of Transport* Ongoing training needs analysis through comprehensive assessment process for prestige motor industry clients. Dealership Management and Sales Executive Accreditation programmes. One to one feedback including 360 provided and development plans written in conjunction with client. Qualified as an IMI Accredited Assessor.* One of 3 consultants nationwide, delivered Equality and Diversity training to NHS Blood and Transfusion* Anti Bullying and Harassment programme* Delivered Government funded Worker Involvement (Health & Safety) initiatives aimed at SME Business Owners and Safety Reps.* Trained in Hay Job Evaluation techniques and completed a Job Evaluation project for NHS Direct.
EDUCATION
BPS (British Psychological Society)
Level A & Level B (Intermediate) qualified and registered test user
Nottingham Trent University
HND Business Studies
Leeds Beckett University
Post Grad in HR Management CIPD
SKILLS
ABOUT MARGARET DENT
MCIPD qualified Human Resources Professional with experience gained across a range of Industry and Public sectors in resourcing, career transition, employee relations, reward and development. Working mainly via an Associate model, currently providing HR services in the areas of selection and development assessment, training facilitation, management development, coaching and career transition.A highly organised professional approach to provide an exceptional client, candidate, or delegate experience, understanding requirements, to facilitate the selection or performance of high quality personnel.
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