Margaret Templeton
Sr. Department Manager Customer Experience
- Role
- Sr Department Manager Customer Experience at SERVPRO
- Location
- Gallatin, TN, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Margaret Templeton
Manage a 24/7 Call Center employing 32 CSRs, capturing inbound calls and making outbound…
Experience
Sr Department Manager Customer Experience
Jan 2023 — Present · US
Education
Columbia College
Criminal Justice
2002 — 2003
Volunteer State Community College
Information Resources Management
1984 — 1985
Gallatin Sr. High School
Diploma
1982 — 1984
Skills
- Supervisory Skills
- Sales Management
- Budgets
- Microsoft Office
- Sales
- Small Business
- Powerpoint
- Microsoft Excel
- Outlook
- Cold Calling
- Sales Operations
- Customer Retention
- Customer Service
- Mold Remediation
- Performance Management
- Employee Training
- Training
- Customer Satisfaction
- New Business Development
- Process Improvement
- Management
- Team Building
- Inventory Management
- Water Damage
- Operations Management
- Coaching
- Account Management
- Analysis
- Carpet Cleaning
- Insurance
- Hiring
- Microsoft Word
- Team Leadership
- Leadership Development
- Human Resources
- Mold
- Recruiting
- Marketing
- Data Entry
- Direct Sales
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