Mareena P

Operations Analyst - NatWest | Ex-MCCian

Role: Customer Service & Operational Analyst at NatWest Group
Location: Chennai, TN, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Mareena P

Customer Service & Operational Analyst at Natwest. Dedicated to improving processes and…

Experience

Customer Service & Operational Analyst
NatWest Group
Dec 2023 — Present · Chennai, IN
Operational analyst specializing in optimizing online and mobile banking services.*Gaining skills in streamlining account management, transactions, and customer service processes.*Understanding risk management to ensure regulatory compliance and data security.*Committed to continuous improvement and adapting to industry trends in online and mobile banking.*Focusing on delivering personalized services to enhance customer satisfaction in digital banking.*Strong analytical skills for strategic decision-making and process optimization in online and mobile banking operations.

Education

Kendriya Vidyalaya
High School
Madras Christian College
Bachelor of Commerce - BCom
2020 — 2023

Contact information

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Work email
•••••@natwestgroup.com
Personal email
•••••@•••••.com
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Current company

NatWest Group

Banking · 44K employees

We’re the bank that turns possibilities into progress. We understand our customers, their worlds, and what matters to them. We help them see the opportunities and navigate a rapidly changing world. And we’re simplifying our business so that we can anticipate our customers’ needs and react to them quickly. Our business is UK centred and covers retail, commercial and private banking customers, with more offshore and further afield. Our services bring together our people’s incredible specialist knowledge with a sense of innovation, and carefully designed technology-driven journeys. As one of the leading supporters of UK business, we’re using enterprise as a force for change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove them. That includes learning and education, whether directed at young people or building financial confidence in adults. And by fostering a leading learning culture in our business, our people also prosper.

natwestgroup.com

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About Mareena P

Experience

Customer Service & Operational Analyst

Education

Kendriya Vidyalaya

Madras Christian College

Find verified contacts for anyone on LinkedIn