Mardi Miller
Agency Trainer and Process Coach at State Farm Insurance
- Role
- Field Implementation Coach at State Farm
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Mardi Miller
As a Field Implementation Coach, I focus on the adoption of State Farm marketing and…
Experience
Field Implementation Coach
Jun 2024 — Present · Minneapolis, MN, US
As a Field Implementation Coach, I focus on the adoption of State Farm marketing and technology processes to assist independent contract State Farm agents in reaching their objectives and enhancing the customer experience. I actively engage in ongoing face-to-face interactions with agents and team members to directly influence the adoption of crucial capabilities and drive behavioral changes that align with our business priorities.
Education
Hamline University
Bachelor's degree
1984 — 1988
Skills
- Quality Management
- Property & Casualty Insurance
- Health Insurance
- Claim
- Human Resources
- Troubleshooting
- Life Insurance
- Customer Service Training
- Marketing Management
- Customer Service
- Salesforce.com
- Liability
- New Business Development
- Marketing Strategy
- Public Speaking
- Whole Life
- Building Relationships
- Time Management
- Sales
- Project Management
- Event Planning
- Umbrella Insurance
- Technical Training
- Development & Delivery of Training
- Project Planning
- Underwriting
- Operations Management
- Computer Proficiency
- Insurance
- Training
- Microsoft Office
- Term Life Insurance
- Disability Insurance
- Sales Management
- Customer Retention
- Employee Training
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