Mardel West

About Mardel West

I am a strategy and transformation leader with 14+ years of experience working at the intersection of enterprise strategy, portfolio planning, operating model design, and executive decision support across complex, regulated environments. My expertise is in translating data and risk analytics into executive decisions, aligning complex stakeholder ecosystems, and improving unit economics and operational performance. Across my career, I have partnered with top national financial institutions and supported ecosystems that enabled multibillion-dollar lending and capital deployment outcomes.My work has focused on translating high-level strategy into measurable outcomes, aligning multi-stakeholder organizations, and driving execution across large portfolios of initiatives. I have led strategic planning, performance management, and cross-functional alignment efforts supporting senior leadership decision-making, mission execution, and organizational transformation.Currently, I work in strategic planning and portfolio management, where I support enterprise-level initiatives involving strategy development, KPI design, risk alignment, and execution governance across multiple divisions and stakeholders. My experience includes building executive-ready strategy frameworks, operating roadmaps, and performance dashboards that connect strategy to outcomes.I am pursuing an MBA at Babson College, further strengthening my foundation in corporate strategy, finance, and value creation, with a long-term focus on strategy consulting, deal advisory, corporate development, and private-equity-adjacent operating roles.I am particularly interested in roles that sit at the intersection of strategy, transactions, and execution—including transformation initiatives, post-merger integration, portfolio optimization, and value creation.Core strengths:• Enterprise & portfolio strategy• Operating model & transformation design• Executive communication & decision support• KPI frameworks & performance management• Cross-functional leadership in complex organizations

Experience

1. Strategic Planning & Portfolio Management Lead

   Fema

   Jan 2021 — Present · Washington, DC, US

   Lead enterprise strategy and portfolio execution, aligning initiatives with organizational priorities and executive decision-making• Design and implement performance frameworks, KPIs, and dashboards to track execution outcomes• Coordinate cross-functional stakeholders to align strategy, resources, and execution across initiatives with operational, financial, and reputational risk• Develop executive-level briefings and decision materials to support leadership alignment and prioritization• Support transformation initiatives by identifying execution gaps, performance risks, and opportunities to improve operating effectivenessFIMA/FEMA Analyst Role• Drove data-informed claims analytics and performance tracking to improve efficiency and risk visibility across FIMA operations• Developed claims-level reports, trackers, and analytical outputs to monitor workload, timeliness, and compliance• Analyzed claims data to identify trends, bottlenecks, and corrective actions, coordinating with cross-functional stakeholders to support adjudication workflows and governance

Education

• University of Maryland Eastern Shore

  Bachelor’s Degree, Business Administration

  2005 — 2009

• Babson F.W. Olin Graduate School of Business

  Master of Business Administration - MBA, Business Analytics

  2026 — 2028

• University of Maryland Global Campus

  Graduate Certificate, Financial Management and Non-Profit Organizations

  2011 — 2012

Skills

• Public Policy
• Customer Service
• Strategic Planning
• Leadership
• Import/Export Operations
• Microsoft Excel
• Microsoft Office
• Public Speaking
• Teamwork
• International Trade
• Data Analysis
• Microsoft Powerpoint
• Asset Management
• Public Administration
• Marketing
• Risk Analysis
• Project Management
• Finance
• Community Outreach
• Financial Analysis
• Social Media
• International Development
• Management
• Microsoft Word
• Research