Marcy Nemeth

WORK HISTORY

EDUCATION

SKILLS

ABOUT MARCY NEMETH

I have been at Archer since 2011, I have been in IT forever. My first love is data and how to take that data and create productivity tools to make every day work faster, easier, and more efficient and accurate. My current role is a Client Success Manager. I work to build a customer-first culture and align client success with broader business goal using Archer. I love working with clients and seeing them succeed.Previously I was in Professional Services as an Advisory Consultant. In this role, I worked with new and existing customers to help them use Archer in the most productive way for their business. I build new applications for them, customized for their specific need, and also modify existing Archer Use Cases to better fit their business model or show them how existing Archer Uses Cases or tools are already a perfect fit.In my previous Archer role, as a top tier support engineer and team leader, I had direct customers who I met with weekly and paid for my support services. I assisted them with everything from installs, to troubleshooting server issues, to setting up datafeeds, and everything in-between. I also helped my colleagues assist their customers when they were not sure how to proceed. In addition, I worked directly with engineering to get bugs fixed quickly and with Product to advocate for my customers and bring new ideas forward. For Training@YourPlace, my own company, I specialize in developing customized database software as productivity tools. I have created many databases over the years for many verticals. I use Microsoft Access with Access/SQl or SQL Azure backend depending on the customer need. I can convert almost any old database and make it much better.As I said, data is my first love and that is why I love Archer and my work.