Marcy Knott

About Marcy Knott

Executive SummaryTop performer in technology industry enterprise sales/customer success management. 15+ years of experience in large enterprise/mid-market organizations such as BILL, Avalara, Lexion AI (a Docusign Company), Tableau, AT & T and Attunix—as well as managing complex solutions for enterprise portfolios that included PayPal, Sonos, Backcountry and Rodan & Fields. Demonstrated expertise and success in enterprise account management, partner management, revenue maximization, and retention. Led internal and external teams across the entire customer journey for solution delivery. Advanced competency in executing C-level, Go-to-Market strategies to ensure a positive partner channel and customer experience, resulting in increased ARR. Technical proficiency encompasses a diverse range of solutions including FinTech SaaS, Open AI Azure, AWS, Storage, Cloud, Security, Cybersecurity, Computer Networking, Web Connectors, APIs, eCommerce, Workflows, Data Center Infrastructure, and IT Infrastructure. Facilitated Security Architecture Reviews (SAR) for Enterprise Accounts.Areas of Expertise | Core Competencies: Customer Retention & Loyalty / Subscription Renewals:Excels at customer retention and building loyalty. Leverages passion, grit, tenacity, perseverance for the benefit of mutual long-term goals. SaaS & Cloud Technology Sales / Strategic, Enterprise, Mid-Market & SMB:15+ years of professional SaaS technology sales experience. Proven track record of growing ARR 20-30% year-over-year for multiple employers. Sales Cycle Management / Pipeline Development:15+ years of solid end-to-end sales cycle management experience. Typically utilizes a “Challenger” style of sales strategy. Strategic Account Management / Customer Success Leadership:Extensive experience managing dozens of enterprises and mid-market accounts. Excels at conducting QBRs. CxO-level Communications & Negotiation Skills:Highly experienced in building, developing, and fostering long-term relationships at the C-level (resulting in multi-year contracts). Territory Management & Development / GTM Planning & Execution15+ years of expansive experience executing GTM and territory plans that drive client success—and surpass quota achievements.

Experience

1. Sr International Payments Account Executive

   BILL

   Apr 2025 — Present · Seattle, WA, US

   Driving International Payments FX Adoption for our Customer Success (CSM) teams and Accounting Channels for BILL\'s AP/AR business unit.

Education

• Seattle University

  BA, Business Administration (Marketing & Management Concentration)

Skills

• Business Development
• Software as a Service (Saas)
• Business Alliances
• Management
• Project Management
• Technical Recruiting
• Unified Communications
• Strategy
• Direct Sales
• Salesforce.com
• Marketing Event Planning
• Marketing
• Mobile Devices
• Co-Location
• Channel Sales
• New Business Development
• Channel
• Saas
• Voip
• Channel Partners
• Data Center
• Account Management
• Enterprise Software
• Sales Process
• Cloud Computing
• Networking
• Sales Operations
• Professional Services
• Customer Service
• Solution Selling
• Leadership
• Crm
• Strategic Partnerships
• Sales
• Integration