Marc Weiersmuller

Senior Product Support Manager at Oracle

Role
Senior Product Support Manager at Oracle
Location
Colorado Springs, CO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Marc Weiersmuller

29 years in enterprise software. 17 years at Oracle leading support teams and managing…

Experience

  1. Senior Product Support Manager

    Oracle

    Jul 2021 — Present · CO, US

Education

  • Université de Nancy (Nancy I)

    DEUG

    1991 — 1993

  • eDX - MITx: 15.390.1x Entrepreneurship 101

    Online Entrepreneurship Course - Who is your customer?

    2015 — 2015

  • Ecole Supérieure des Sciences Informatiques

    Engineer's Degree

    1993 — 1996

Skills

  • Strategy
  • Saas
  • Incident Management
  • Software Development
  • Integration
  • Enterprise Software
  • Enterprise Architecture
  • Pre-Sales
  • IT Strategy
  • Software Project Management
  • Crm
  • Itil
  • Relationship Management
  • Business Intelligence
  • Awareness
  • Incident Handling
  • Business Process
  • Management
  • Customer Escalation Management
  • Professional Services
  • Customer Service
  • Software Industry
  • Problem Management
  • Soa
  • Solution Selling
  • Requirements Analysis
  • Cloud Computing
  • IT Service Management
  • Solution Architecture

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Marc Weiersmuller — Senior Product Support Manager at Oracle in Colorado Springs, CO, US | Unifers