Marc Weiersmuller
Senior Product Support Manager at Oracle
- Role
- Senior Product Support Manager at Oracle
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Marc Weiersmuller
29 years in enterprise software. 17 years at Oracle leading support teams and managing…
Experience
Senior Product Support Manager
Jul 2021 — Present · CO, US
Education
Université de Nancy (Nancy I)
DEUG
1991 — 1993
eDX - MITx: 15.390.1x Entrepreneurship 101
Online Entrepreneurship Course - Who is your customer?
2015 — 2015
Ecole Supérieure des Sciences Informatiques
Engineer's Degree
1993 — 1996
Skills
- Strategy
- Saas
- Incident Management
- Software Development
- Integration
- Enterprise Software
- Enterprise Architecture
- Pre-Sales
- IT Strategy
- Software Project Management
- Crm
- Itil
- Relationship Management
- Business Intelligence
- Awareness
- Incident Handling
- Business Process
- Management
- Customer Escalation Management
- Professional Services
- Customer Service
- Software Industry
- Problem Management
- Soa
- Solution Selling
- Requirements Analysis
- Cloud Computing
- IT Service Management
- Solution Architecture
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