Marcus W.

Customer Service Supervisor at Southwest Airlines

Role
Customer Service Supervisor at Southwest Airlines
Location
Buffalo, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Marcus W.

Accomplished leader with demonstrated success in retail management, with sales volume management $10 million+. Skilled in Microsoft applications, community organizations, sales, retail, and communication. Results-driven leadership, putting people first, with a Bachelor of Science (BS) focused in Hospitality Management from Morgan State University.

Experience

  1. Customer Service Supervisor

    Southwest Airlines

    Jun 2025 — Present · Buffalo, NY, US

    Supervisor of Customer Service and Operations at the Buffalo Niagara International Airport

Education

  • Harford Technical High School

    High School Diploma, Cyber Security

  • Morgan State University

    Bachelor of Science (BS), Hospitality Administration/Management

    2015 — 2018

  • Harford Community College

    General Studies

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Marcus W. — Customer Service Supervisor at Southwest Airlines in Buffalo, NY, US | Unifers