Marcus K.

About Marcus K.

As an Innovation Hub Tech Support Analyst at Accenture, I work with cutting-edge…

Experience

1. Innovation Hub Tech Support Analyst

   埃森哲

   Aug 2022 — Present · US

   Collaborate with cross-functional teams to identify and assess emerging technologies for potential implementation in Accenture • Develop and implement innovative technological solutions to address business challenges and improve processes. • Work closely with clients to understand their business goals and identify opportunities for technological innovation and improvement. • Represent the technology team as a single point of contact for special events, trade shows, industry workshops, while owning the support processes and procedures to effectively collaborate, inform, solve, and communicate with all resources involved and impacted. • Serve as a subject matter expert in emerging technologies, conducting research and staying updated on the latest industry trends. Provide training to team as the subject matter expert for unit. • Provide technical guidance and expertise to internal stakeholders, assisting with the adoption and implementation of new technologies. • Collaborate and facilitate communication with external partners and vendors, to explore and evaluate potential technology solutions. • Ability to adapt to a fast-paced, rapidly changing environment. • Excellent problem-solving and analytical skills, with the ability to identify and evaluate potential solutions. • Strong communication and interpersonal skills, with the ability to collaborate effectively with all levels of client personnel. • Workstation hardware and software support; IT Service & AV with end-to-end planning